Seller FAQ's
It's very simple to open an account with Medivisha. First, Register to be become a Medivisha seller. Once registered, you will have access to our control panel where you can define the particulars of your product(s) and services as well as customize each product with various contracts.
You can start selling as soon as you go through the setup process. Once you have your products' order pages ready to go.
Yes, we do have guidelines about what products are unacceptable for sale - specific details and the complete listing of prohibited products.
There is no limit. You can display all of your art.
You can set your delivery on view order page. You can see all order placed by user on view order page. When you click on view link which is display on view order page you are able to set delivery. When you click on set delivery date link you are able to see form of set delivery form. After feeling mandatory fields of this form you can set your delivery successfully.
When an order is placed at Medivisha, the Customer is buying goods from you, the Seller. Medivisha enables the transaction between Buyer and you, the Seller. We process each customer's payment in our secure online checkout.
When you receive an order, Medivisha has already received payment in full from the Customer, and is holding the money on your behalf in your account. You should create an invoice from you to the Customer. Your invoice should include the following details:

* Your business name and address
* Order Date
* Customer's Name and Shipping Address
* Item Name and Description
* Quantity
* Price (Including Tax)
* Shipping
* Tax (if applicable)
* Order Total
* Payment Status: PAID
You should print and attach the invoice securely in an adhesive transparent envelope to the outside of each package that you ship. This provides the customer with a necessary official invoice for their records and should they want to claim back any tax. The Customs in the country of destination need to know exactly what the contents are, so you must therefore complete your declaration fully and legibly to avoid it being delayed at Customs. It is your responsibility to enquire into import and export regulations and to find out what documents are required in the destination country.
Yes. You are responsible for shipping your items to your customers, so you choose which countries you want to ship your items to, and how much it costs. You can also reward customers who spend over a certain amount with you with a free shipping offer. It is important that you obtain a tracking number for each delivery, to avoid heartache should the item go missing in transit. You should enter this tracking number when you mark the item as "Dispatched" in your account. Your packaging and delivery accuracy says a lot about your business and it’s commitment to provide that extra care and attention we don’t find at the regular High Street check outs or large mainstream online websites.
When you signup, you provide a returns address and agree to act in accordance with our standard returns policy (made-to-order items do not have to be refunded if you choose not to). We will generate a personalised returns label for customers that wish to return an item to you. You must contact us as soon as you have received the returned item, and confirm its condition. Any refunds to the Customer are organised by Bouf. If you have already been paid for the sale, we will charge the cost of the refund to your credit card, deduct it from your next payment or invoice you directly. You can read our Returns & Refunds policy If a customer cancels an order before they have received it, we may confirm with you whether or not the item has been shipped yet. If it has not, we will ask you to refrain from Shipping the item and the item will be marked as “Cancelled” in Your Account. You can read our full Returns and Refunds Policy here.
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